Privacy Policy

Last updated on 26 Jan 2026

1. Introduction

Welcome to Attunement (“we,” “us,” or “our”). We are committed to protecting privacy and handling information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website and use Attunement and related services (the “Services”).

2. Information We Collect

Account and Contact Information
Name, email address, role, organization name, and other contact details you provide when creating an account or communicating with us.

User-Provided Content
Information and materials you upload, create, or store within Attunement, including documents, notes, and other workflow-related content.

Usage and Technical Data
Information collected automatically when you use the Services, such as pages visited, features used, timestamps, browser type, IP address, device information, and interaction logs.

Communications
Messages, inquiries, or feedback you submit through contact forms, email, or in-app communications.

3. How We Use Your Information

We use information to:

  • Provide and support the Services, including account access and core functionality

  • Maintain and improve performance, reliability, and usability

  • Respond to inquiries and provide support

  • Understand usage patterns to improve product design and workflows

  • Comply with legal and regulatory obligations and protect our rights

We do not use user content for advertising purposes.

4. Clinical and Sensitive Information

Attunement may be used in clinical or evaluative contexts. Users are responsible for ensuring that their use of the Services complies with applicable professional, ethical, and regulatory requirements, including HIPAA where applicable.

Where protected health information (PHI) is involved, Attunement is designed to support HIPAA-aligned workflows. Specific compliance obligations depend on how the Services are used and the policies of your organization.

5. Information Sharing

We do not sell or rent personal data.

We may share information with:

Service Providers
Third-party vendors that support hosting, infrastructure, analytics, or communications. These providers are bound by confidentiality and may only process information on our behalf.

Legal or Regulatory Authorities
When required by law, regulation, or legal process, or to protect the rights, safety, or security of Attunement, our users, or others.

6. Data Retention

We retain information only for as long as necessary to provide the Services, fulfill contractual obligations, and comply with legal requirements. When data is no longer needed, we take reasonable steps to delete or anonymize it.

Users may request deletion of their account and associated data, subject to applicable legal or regulatory obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request information about how your data is handled

Requests can be made by contacting us using the information below.

8. Security Measures

We implement administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we take reasonable measures to safeguard information entrusted to us.

9. Children’s Privacy

The Services are intended for individuals aged 18 or older. We do not knowingly collect personal information from children. If you believe a minor has provided information to us, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time as our practices or legal requirements evolve. Any material changes will be reflected by updating the “Last updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@attunement.ai
Address: [Company address]

Disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. You should consult a qualified legal or privacy professional to ensure this policy accurately reflects your data practices and complies with applicable laws and regulations.