Incomplete intake documentation is a prior auth problem waiting to happen

Incomplete intake documentation is a prior auth problem waiting to happen

Incomplete intake documentation is a prior auth problem waiting to happen

Attunement captures complete, structured clinical records from the start — so your authorization team isn't scrambling to reconstruct what payers already asked for.

Attunement captures complete, structured clinical records from the start — so your authorization team isn't scrambling to reconstruct what payers already asked for.

Required fields enforced at intake — no authorization request goes out with missing clinical history

Families can't submit an incomplete intake. Diagnosis history, prior provider information, insurance details, and developmental background are required before submission — so when your auth team builds the prior auth packet, the clinical record is already complete.

Outside records extracted at intake, not when an auth deadline forces it

Previous evaluations and outside records are uploaded and AI-extracted when the patient is onboarded, not three weeks later when a payer asks for them. By the time authorization is due, the documentation is already structured and in the patient record.

Every location captures the same data — so auth outcomes don't vary by who did the intake

When every clinic uses the same structured intake protocol, the documentation package your auth team submits is consistent regardless of location, intake coordinator, or clinical director. Fewer gaps means fewer denials.

How it works

From raw referral packet to routing-ready summary

From raw referral packet to routing-ready summary

From raw referral packet to routing-ready summary

Families complete structured digital intake
Families complete structured digital intake

Every required field is enforced before submission — diagnosis history, previous provider information, insurance details, developmental background. Families can't skip what payers require.

Caregiver assessments collected before authorization
Caregiver assessments collected before authorization

Send a link. Caregiver completes the required measures digitally on their own time. Submission is tracked and stored in the patient record — available when the auth request goes out.

Outside records uploaded and AI-extracted at intake
Outside records uploaded and AI-extracted at intake

Previous evaluations, school assessments, and prior provider records are uploaded when the patient is onboarded. AI splits and extracts structured data. Your team doesn't go looking for these when an auth renewal is due.

Authorization team opens a complete, structured record
Authorization team opens a complete, structured record

Everything payers ask for — clinical history, caregiver assessments, diagnostic documentation, prior records — is in one place. Auth submission is prep, not excavation.

How it improves the day-to-day

How it improves the day-to-day

How it improves the day-to-day

Prior authorization submission

Prior authorization submission

Without Attunement

Auth team requests clinical documentation from intake

File is missing developmental history — the previous evaluation was never uploaded

Caregiver questionnaire was emailed but never returned

Authorization is delayed 3 weeks while the team reconstructs the record

With Attunement

Required fields enforced at intake — nothing skipped

Previous evaluation uploaded at onboarding and AI-extracted

Caregiver measures submitted digitally before the first appointment

Auth team pulls a complete record in two minutes

Prior authorization submission

Without Attunement

Auth team requests clinical documentation from intake

File is missing developmental history — the previous evaluation was never uploaded

Caregiver questionnaire was emailed but never returned

Authorization is delayed 3 weeks while the team reconstructs the record

With Attunement

Required fields enforced at intake — nothing skipped

Previous evaluation uploaded at onboarding and AI-extracted

Caregiver measures submitted digitally before the first appointment

Auth team pulls a complete record in two minutes

Without Attunement

Re-auth requires original intake documentation, caregiver assessment scores, and progress data

Original intake was on paper — parts are missing, parts were entered inconsistently

Someone spends 4 hours per re-auth reconstructing clinical history across email threads and old PDFs

With Attunement

Original intake, caregiver measures, and extracted outside records are all in the patient record

Every data point has a timestamp and source

Re-auth prep takes 20 minutes, not half a day

Re-authorization

Re-authorization

Re-authorization

Without Attunement

Re-auth requires original intake documentation, caregiver assessment scores, and progress data

Original intake was on paper — parts are missing, parts were entered inconsistently

Someone spends 4 hours per re-auth reconstructing clinical history across email threads and old PDFs

With Attunement

Original intake, caregiver measures, and extracted outside records are all in the patient record

Every data point has a timestamp and source

Re-auth prep takes 20 minutes, not half a day

Re-authorization

Payer audit

Payer audit

Without Attunement

Payer requests documentation for 20 charts

Half the records are missing key intake fields or have inconsistently entered caregiver scores

Staff spends a week reconstructing records from email threads, paper files, and scanned documents

Audit exposes gaps that put claims at risk

With Attunement

Every patient record has a versioned, timestamped artifact for every data point

Intake, caregiver assessments, and outside records are structured and attributed to their source

Audit response is an export, not an excavation

Consistent documentation across locations means no location-specific gaps to explain

Payer audit

Without Attunement

Payer requests documentation for 20 charts

Half the records are missing key intake fields or have inconsistently entered caregiver scores

Staff spends a week reconstructing records from email threads, paper files, and scanned documents

Audit exposes gaps that put claims at risk

With Attunement

Every patient record has a versioned, timestamped artifact for every data point

Intake, caregiver assessments, and outside records are structured and attributed to their source

Audit response is an export, not an excavation

Consistent documentation across locations means no location-specific gaps to explain

Ready to transform your workflow?

Ready to transform your workflow?